With spring and summer comes an influx of customers in retail stores, cafes and restaurants across Australia.
Not only do people love being outside more in the warmer weather, but there’s Christmas and New Year’s to think about as well. As a business, you’l probably have to look at hiring extra staff to get ready for this busy period.
Seasonal staff can be a great addition to your business because they are there to provide the extra support when you need it most. As casual staff they have no fixed hours and can be much more flexible to work when required.
However, you need to bear in mind that wages differ when you’re hiring casual staff. As well as their hourly pay, they also need to receive a casual loading based on their award. Be aware this can be up to 15 – 25%. There is also a higher rate of pay if they work certain shifts such as public holidays or over the weekend.
Although there are no expectations to keep them on for longer than agreed, you might find great staff that can stay or come back ready trained in the future.
When hiring for summer you need to target your job ad to reach the applicants you want.
The majority of summer workers will be students and young people, so include perks and benefits of the job in your description. Make your role attractive enough for them to give up their holidays to work for you.
Don’t get so caught up in this however that you don’t fully explain what the role really is. Make sure your applicants understand what would be expected of them. With hiring and training new staff just to work for a few months, the process needs to be fast. You don’t want to rehire because your new starter left within the first week when it wasn’t what they expected.
You also don’t want to find yourself with a young employee who starts work and then finds they don’t want to give up their summer. Hold phone interviews first and try to gage whether you are right for them.
Remember they might not have had much, if any, experience of work. Bring them in for an informal interview, show them where they would work and introduce them to staff. A trial shift with some training could be important here to see how they find it.
It’s best to put in some extra effort at the start, to set them up quickly for the rest of the summer. Investing in them could lead to your next best employee.